Terms and Conditions
LetterboxPush is a division of MarketingPush Pty Ltd (ABN: 85 161 411 687) and provides flyer distribution and printing services to its clients. letterboxPush.com.au informs visitors about the services of LetterboxPush on different internet pages (“Website”).
As a visitor of our Website and/or as a client of our business you accept these terms.
How Our LetterboxPush Distribution Services Work
As a professional Letterbox distribution business, we are utilising our own employees and contractors (known as “Posties”) to assist with the distribution of the flyers into the accessible letterboxes of metropolitan households.
Letterbox distributions are 100% manual and a very physical and arduous activity. We try to keep the Posties well rewarded and appreciated for their efforts on your behalf. We endeavour to always minimise, but we cannot eliminate, errors by the Posties in the field.
Due to letterbox access, “no junk” letterboxes, safety, dogs, roadworks, trespass, privacy, etc we are not able to always guarantee the exact number of delivery points in a postcode or target locality at any given time, but we always strive to deliver the maximum possible reach within a reasonable time/distance walked. Distance per 1,000 flyers is somewhere usually up to 11kms (in most areas and sometimes over multiple trips) or up to a three hour walk also sometimes over multiple trips. Consequently, if any surplus is supplied we will dispose of the excess flyers at our discretion, if we don’t hear from you. We may use "AusPost" as one of our contractors and they too will dispose of the excess flyers after each distribution.
Quality Controls to Address Occasional Distribution Issues
On rare occasions, multiple flyers (or a bundle) have fallen out of a backpack without being noticed or were disposed in the field. We have quality controls in place to try to prevent this from happening and the general public are usually quick to advise you if this happens. Please do not hesitate to advise us immediately on 0418812565 should you learn about such an incident. We will always try and resolve the issue as quickly as possible.
On other rare occasions more than one flyer has been placed into a letterbox – either the Postie has double-backed on him/herself, interrupted by the general public or the flyers may have been stuck together – we advise that this is not intentional, but that it has occasionally happened in the past.
As part of our internal quality controls, the streets walked by our internal Posties are recorded via a GPS tracking device. This record is for our internal quality control and quality assurance purposes only. We also check streets where our team walk on an adhoc basis. We attempt to deliver/walk past most letterboxes in any given map.
Please note that one error is usually not representative of a whole distribution and we regularly allocate distributions across different Posties as well.
If any of the above issues should happen as part of a client’s campaign and at request, we will reprint the quantity affected and/or redistribute that quantity at no extra charge or issue partial refunds.
Respectfully, we endeavour that none of these occasional issues will ever happen but if ever there is a concern, please call us on 0418812565.
Your Obligations
As our client, you are responsible for the accurate content of your collateral. We also require our clients to share and track the success of campaigns with us on a monthly basis or provide us access to conversion metrics such as online conversions, phone calls, emails, followers, leads and new customers, so that we can optimize your campaigns and targeting criteria.
Billing and Payment
You will be charged up front in accordance with the rate schedule published or notified by MarketingPush Pty Ltd from time to time or as agreed with you via email. We reserve the right to change the rates from time to time. All prices are exclusive of GST.
You shall pay any and all amounts invoiced by MarketingPush Pty to you in relation to the provision of Services by the due date specified in any such invoice.
Links to Third Party Sites
Our Website may link to external sites for information purposes. MarketingPush Pty is not responsible for and does not endorse, or accept any responsibility for, the use or content of these third party sites.
Privacy Policy
For information please visit our Privacy Policy page: https://www.letterboxpush.com.au/privacy-policy.html
Disclaimer and Liability
LetterboxPush, including its partners, agents, contractors, officers, directors, shareholders, employees, and other third parties associated or involved in running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any damage or loss that might be suffered by you or any third party caused by the Website or the products/services sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.
Copyright
All images/graphics, information, text, material, software and ads on the Website are Copyright (c) of MarketingPush Pty Ltd its suppliers, partners and/or licensors, unless expressly indicated otherwise. You must not use framing technologies or embed in another website any of the material and content appearing on this website without our prior written consent of MarketingPush Pty Ltd.
You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by MarketingPush Pty Ltd. You may use the content of this Website only for the purpose of using the services of MarketingPush Pty Ltd and for no other purpose. The content of the website is protected by Australian copyright and trade mark laws.
Changes to Terms and Conditions
MarketingPush Pty Ltd reserves the right to change these Terms and Conditions of its service without informing you prior. Please check our Website regularly for updates. The Terms and Conditions for existing orders/cooperations shall be upheld by MarketingPush Pty Ltd.
Termination
If you breach these terms and conditions, MarketingPush Pty Ltd reserves the right to suspend or terminate your contract at any time without prior notice. If you/we are awaiting delivery of inserts, MarketingPush Pty Ltd reserves the right to cancel the delivery. A refund may be issued.
Disputes
This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the services purchased on it, will be subject to the exclusive courts of that jurisdiction.
Contact Us
LetterboxPush - a division of MarketingPush Pty Ltd
Suite 1102, Level 11
1 Newland Street,
BONDI JUNCTION NSW 2022
or visit our contact page: https://www.letterboxpush.com.au/contact.html.
As a visitor of our Website and/or as a client of our business you accept these terms.
How Our LetterboxPush Distribution Services Work
As a professional Letterbox distribution business, we are utilising our own employees and contractors (known as “Posties”) to assist with the distribution of the flyers into the accessible letterboxes of metropolitan households.
Letterbox distributions are 100% manual and a very physical and arduous activity. We try to keep the Posties well rewarded and appreciated for their efforts on your behalf. We endeavour to always minimise, but we cannot eliminate, errors by the Posties in the field.
Due to letterbox access, “no junk” letterboxes, safety, dogs, roadworks, trespass, privacy, etc we are not able to always guarantee the exact number of delivery points in a postcode or target locality at any given time, but we always strive to deliver the maximum possible reach within a reasonable time/distance walked. Distance per 1,000 flyers is somewhere usually up to 11kms (in most areas and sometimes over multiple trips) or up to a three hour walk also sometimes over multiple trips. Consequently, if any surplus is supplied we will dispose of the excess flyers at our discretion, if we don’t hear from you. We may use "AusPost" as one of our contractors and they too will dispose of the excess flyers after each distribution.
Quality Controls to Address Occasional Distribution Issues
On rare occasions, multiple flyers (or a bundle) have fallen out of a backpack without being noticed or were disposed in the field. We have quality controls in place to try to prevent this from happening and the general public are usually quick to advise you if this happens. Please do not hesitate to advise us immediately on 0418812565 should you learn about such an incident. We will always try and resolve the issue as quickly as possible.
On other rare occasions more than one flyer has been placed into a letterbox – either the Postie has double-backed on him/herself, interrupted by the general public or the flyers may have been stuck together – we advise that this is not intentional, but that it has occasionally happened in the past.
As part of our internal quality controls, the streets walked by our internal Posties are recorded via a GPS tracking device. This record is for our internal quality control and quality assurance purposes only. We also check streets where our team walk on an adhoc basis. We attempt to deliver/walk past most letterboxes in any given map.
Please note that one error is usually not representative of a whole distribution and we regularly allocate distributions across different Posties as well.
If any of the above issues should happen as part of a client’s campaign and at request, we will reprint the quantity affected and/or redistribute that quantity at no extra charge or issue partial refunds.
Respectfully, we endeavour that none of these occasional issues will ever happen but if ever there is a concern, please call us on 0418812565.
Your Obligations
As our client, you are responsible for the accurate content of your collateral. We also require our clients to share and track the success of campaigns with us on a monthly basis or provide us access to conversion metrics such as online conversions, phone calls, emails, followers, leads and new customers, so that we can optimize your campaigns and targeting criteria.
Billing and Payment
You will be charged up front in accordance with the rate schedule published or notified by MarketingPush Pty Ltd from time to time or as agreed with you via email. We reserve the right to change the rates from time to time. All prices are exclusive of GST.
You shall pay any and all amounts invoiced by MarketingPush Pty to you in relation to the provision of Services by the due date specified in any such invoice.
Links to Third Party Sites
Our Website may link to external sites for information purposes. MarketingPush Pty is not responsible for and does not endorse, or accept any responsibility for, the use or content of these third party sites.
Privacy Policy
For information please visit our Privacy Policy page: https://www.letterboxpush.com.au/privacy-policy.html
Disclaimer and Liability
LetterboxPush, including its partners, agents, contractors, officers, directors, shareholders, employees, and other third parties associated or involved in running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any damage or loss that might be suffered by you or any third party caused by the Website or the products/services sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.
Copyright
All images/graphics, information, text, material, software and ads on the Website are Copyright (c) of MarketingPush Pty Ltd its suppliers, partners and/or licensors, unless expressly indicated otherwise. You must not use framing technologies or embed in another website any of the material and content appearing on this website without our prior written consent of MarketingPush Pty Ltd.
You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by MarketingPush Pty Ltd. You may use the content of this Website only for the purpose of using the services of MarketingPush Pty Ltd and for no other purpose. The content of the website is protected by Australian copyright and trade mark laws.
Changes to Terms and Conditions
MarketingPush Pty Ltd reserves the right to change these Terms and Conditions of its service without informing you prior. Please check our Website regularly for updates. The Terms and Conditions for existing orders/cooperations shall be upheld by MarketingPush Pty Ltd.
Termination
If you breach these terms and conditions, MarketingPush Pty Ltd reserves the right to suspend or terminate your contract at any time without prior notice. If you/we are awaiting delivery of inserts, MarketingPush Pty Ltd reserves the right to cancel the delivery. A refund may be issued.
Disputes
This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the services purchased on it, will be subject to the exclusive courts of that jurisdiction.
Contact Us
LetterboxPush - a division of MarketingPush Pty Ltd
Suite 1102, Level 11
1 Newland Street,
BONDI JUNCTION NSW 2022
or visit our contact page: https://www.letterboxpush.com.au/contact.html.